Shop & Sales
11 questions
I am the merchant, I want to sell products on Kwai
Hi, if you want to open a store on the Kwai platform, click this link, follow the instructions on the page to register and fill in the relevant inform...
I am an anchor/creator, I want to sell products on Kwai
Sorry, this feature that creators or anchor sell products through short videos/live broadcasts is still in the testing stage. And it is only open to ...
Can non-Brazilians sell?/ Whether to support cross-border sales
At present, the Kwai only supports the e-commerce business in Brazil (that is, both the buyer and the seller are local users in Brazil) and does not ...
Can I open multiple Kwaishops?
Currently, the KWAI platform does not allow multiple shops to register with the same company's qualification materials on KWAI platform. At the same ...
I want to modify the store information
Currently, if your store is successfully registered on Kwai, you can modify the information displayed as "editable" or "modified" in the backstage of ...
Why does the Kwaishop need to bind the Kwai account's user name？
The products in your store need to be displayed through short videos released by the Kwai account, so you need to bind the store with the username of...
How to unbind the Kwaishop and the Kwai account
Hello, at the moment, the Kwai store can only establish a binding relationship with a Kwai account. Once the store is linked to the Kwai account, it c...
Kwaishop registration review failed
After the merchant submits the Kwaishop registration application,the Kwai e-commerce team will review and proofread the information you filled in on ...
Why are the products of the short video shopping cart not displayed?
If you find that the product you want to sell is not displayed in the shopping cart in the video or is not displayed in the [Kwaishop Seller Center-S...
I can't deliver the goods on time
If there is a potential delivery time problem with the product, please be sure to indicate it on the product details page. If there is an abnormal si...
How to add the shopping cart while livestreaming?
Dear customer,Please upgrade your Kwai to the latest version 9.9.30 or above first.Before starting your live broadcast, you need to click on 「Earn Mon...
