General
20 questions
How to update kwai?
We have been striving to optimize Kwai's functions to bring you a better experience. You can search the app name "Kwai" directly in the app store. If ...
How to report a comment?
We are very sorry for the bad experience. Kwai will always strive to build a healthy and sustainable community environment. You can report a comment ...
How to delete my work?
You can delete published works by following the steps below:
1. Enter the personal page
2. Click "Work" or "Private" to find and open the work you nee...
How to play Kwai?
Kwai is a short-video platform where you can share your stories, meet friends from local or all over the world and read their stories. Our goal is to ...
How to report a private message?
In order to better maintain our community and protect the rights and interests of users, if other users send you inappropriate private messages, you ...
How to report a video?
We are very sorry for the bad experience. Kwai will always strive to build a healthy and sustainable community environment. You can report a video th...
How to view the videos I liked
You can follow the steps below to view the videos you’ve liked: 1. Click the bottom right corner of the screen to enter the personal page. 2. Click "...
Why can't I follow more people?
If the system prompts you that you cannot follow your friends, it means that your following or total following may have reached the upper limit. You ...
How to set up "who can private message me"?
Kwai respects the privacy of users. You can set up "Who can private message me" through the following steps.
1. Click on the bottom right of the scree...
Why can't I send a private message?
If you cannot send a private message, there may be the following reasons:
1. In order to maintain and create a healthy Kwai community environment, the...
How to view private messages?
You can actively interact with your friends in Kwai.
You can check your private messages through the following steps:
1. Click on the "bell" under the...
How to delete cache?
This can clean up the app’s data, which will free up storage space on your device and make you have a better and smoother experience when using Kwai. ...
How to publish works?
Kwai is a short video platform, you can share your work here, you can also see other people's work you are interested in here, come and try to shoot!
...
How to delete my account
We are sorry for the bad experience. If you have any questions or dissatisfaction with Kwai, you can click the icon in the lower right corner of the s...
I cannot receive the verification code?
A) If you are using the same mobile phone number that has already been registered and is working properly, please perform the following actions to che...
How to change my mobile phone number?
If your mobile phone number can be used normally and you can successfully receive the verification code, you can change the bound mobile phone number ...
Mobile phone number has been bound to another account？
If the system prompts that your mobile phone number has been bound, it proves that the mobile phone number has been bound to a Kwai account. You can l...
How to bind mobile phone number?
You can bind your mobile phone number by following the steps below: a. For users who register with a mobile phone number, the mobile phone number is b...
How to get certified？
Sorry, the certification program is currently not open to the public. But when opening, we will give priority to users who have high-quality original ...
How to turn off/on push notification?
Kwai will push notification about the most leading-edge and most popular works and event information to you You can turn on or off push notifications ...
