How to delete your account?

Answer

Hi, if you have encountered a problem with Kwai and would like to cancel your account, we would be happy to help you! You can click turn to customer service to report the problem you encountered. If you insist on cancelling your account, you can go to Settings - Account Protection page, click Account Deletion at the bottom, carefully read the Notes on Account Deletion, click Confirm to select the reason for cancelling your account, and finally click Delete My Account. There will be a 30-day cooling off period.If you change your mind and log in within the 30-day period,you can choose to reactivate the account. If you want to quickly cancel your account, you can log in to your account to contact us through the help center and send a message: "I confirm the consequences of cancellation, and request that due to the need to change the binding, please cancel the account immediately" . Please note that once you delete your account successfully:1. The account is no longer be able to logged in.2. All videos in this account will be lost3. All your subscriptions and comments will be deleted4. The undrawn balance cannot be restored.

Last updated: April 29, 2026

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